General Contact Details

Our goal is to make our customers confident in turning to us for all their financial needs and feeling free to ask for assistance and professional advice. If you have any questions, need to make transactions, or are determining the best course for a strong financial future, call on us in any way that is most convenient for you from the contact information here:

Bank of South Pacific Limited

Mendana Avenue
PO Box 37
Honiara
Solomon Islands
Phone: (677) 21874
Email: servicebspsi@bsp.com.sb

Customer Complaint Information

To ensure that your complaints are promptly investigated and resolved in a satisfactory manner you can;

Option 1.

• Go to your nearest BSP Branch and see the Branch Manager or Team Leader to lodge your complaint.

Option 2.

• Contact the Operational Risk and Compliance Unit on the following;

        Telephone:     (677) 21874                                         

        Email:             CustomerComplaints@bsp.com.sb

        Fax:                 (677) 24674

• Writing a letter to BSP at the following address:

         The Operational Risk and Compliance Officer                                     

         Operational Risk and Compliance Unit

         Bank South Pacific Ltd                                                  

         P O Box 37, Honiara

         Solomon Islands

Option 3.

Should a customer feel that their concerns have still not been fully addressed, they may write to;

       The Country Manager

       Bank South Pacific Limited
       P O Box 37, Honiara

       Solomon Islands

       Fax: (677) 24674